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Recent Posts
- New book: Conflictual vs. Collaborative Communication
- Elegant & Persuasive Email Communication…The Truth
- Why Dale Carnegie’s Presentation Structure “Tell them X 3″ is useful for TED & TED-X style presentations.
- Do NOT think about a Pink Elephant!
- Beware of interpreting Non Verbal Communication: You might be wrong!
- The use of percentages when talking to patients: some advice for doctors.
- Should we try to “Cheer up” patients?
- Say “Goodbye” to Bullet points. Say “Hello” to Transmediation (and Effective & Memorable Communication).
- O.K.? You with me? Verbal Validation Markers in Oral Communication.
- International Presentations: Top-Down or Bottom-Up?
- Outside-in Vs Inside-out Communication.
- Dealing with Trolls on LinkedIn
- Instant Rapport Right from the Start.
- Using Psychology & Neuroscience to End a Presentation.
- 10 Reasons to Retire the Traditional “Company Presentation”.
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Category Archives: The Art & Science of Presenting in Public
Why Dale Carnegie’s Presentation Structure “Tell them X 3″ is useful for TED & TED-X style presentations.
The concept of “tell them what you are going to tell them, tell them and then tell them what you have just told them” seems to have first appeared in D. Carnegie’s book “How to win friends & influence people … Continue reading
Beware of interpreting Non Verbal Communication: You might be wrong!
The objective of this article is to draw attention to a commonly found error in the analysis & interpretation of Non-Verbal Communication so that it can be avoided in the future. This article is not designed to provide the reader … Continue reading
Posted in Advanced Communication, General Communication, Leadership, Meetings & Teleconferences, Negotiation, non verbal communication, Sales, The Art & Science of Presenting in Public, Training & Development
Tagged gaze, gestures, non verbal communication, orientation, posture, proximity
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O.K.? You with me? Verbal Validation Markers in Oral Communication.
Many people, including presenters and trainers, appear to subconsciously use “Verbal validation markers” (a sub-set of discourse markers) when speaking to formal or informal groups in meetings, presentations & similar communicative activities. These Verbal Validation Markers normally occur at the … Continue reading
Posted in Advanced Communication, General Communication, Meetings & Teleconferences, Negotiation, Sales, The Art & Science of Presenting in Public, Training & Development
Tagged Discourse, markers, Meetings, mistakes, Negotiation, presenting, Problems, Speaking, Tags, training, validation
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International Presentations: Top-Down or Bottom-Up?
UPDATE: Since this article was first published, new research appears to indicate that many Australians tend to prefer top-down presentations rather than bottom-up ones. This article was published in the ATD magazine of April, 2018. It is published with the … Continue reading
Instant Rapport Right from the Start.
Get the Audience in the palm of your hand….fast! Continue reading
10 Reasons to Retire the Traditional “Company Presentation”.
One of the most common forms of Business presentations is that of “The Company Presentation”. The purpose is normally to inform the audience about the history and development of the organization from its foundation to the actual date and to … Continue reading
5 Easy Ways to Discombobulate a Presenter.
Definition: verb (used with object), discombobulated, discombobulating. [dis-kuh m-bob-yuh-leyt] – To confuse or disconcert; upset; frustrate: feeling disconnected or unbalanced. E.g., The speaker was completely discombobulated by the hecklers. The purpose of this article is to ensure that people responsible … Continue reading
So You Want to Present Like Steve Jobs?
While many people seem to view Steve Jobs as the best presenter ever, I do not necessarily agree with this opinion. He undoubtably had a “spark” that many people try to emulate and few achieve. However, in order to better … Continue reading
Posted in Advanced Communication, General Communication, Neuro Linguistic Programming, The Art & Science of Presenting in Public
Tagged anti, Apple, audience, congruence, duration, group dynamics, Hypnosis, IPad, language, NLP, Presentations, pro, skills, Steve Jobs, structure, techniques
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Reflections upon Completion of a Training Project in Manila
I have just had the pleasure of delivering our course, “The Art & Science of Presentations for Marketing & Sales” to 10 batches of C-suite Executives, Senior Managers and their subordinates (in groups of 10-12) in one of the leading … Continue reading
Presenting to Small vs Large Audiences.
Note: all of the comments in this article are also applicable to trainers. As a regular part of our job, we are expected to present to audience of different sizes that might range from a “mini-group” of 1-2 people up … Continue reading
Laser pointers are NOT magic wands so…..Pointers, be gone!
As a professional presenter and presentation skills trainer & mentor, it is depressing to see how many presenters do not dedicate sufficient time to the proper preparation of their presentations – even if it might mean the difference between their … Continue reading
The Psychology and Use of Bullet Points in Presentations.
(In this article I will only refer to presenters / presentations. However, most of the information also applies to trainers and training courses) Unfortunately, one of the most common types of slide found in presentations and training courses is that … Continue reading
Dealing with questions during a Presentation.
Roger is a highly experienced product manager in a multinational company in Europe. Last week, he was making a PowerPoint sales presentation to the management committee of a potential client who appeared to be very interested in his product. He … Continue reading
15 Ways to Work the Room Elegantly in a Meeting or Presentation.
One of the most common problems I have observed in many meetings & presentations is that many people do not appear to know – or are not interested in – how to ”work the room” elegantly in order to network … Continue reading
What is Spatial Anchoring in Presentations and Training?
Some “Professional Communicators” mistakenly tend to feel that walking around the stage is the best way for them to “get in contact with the audience” and, at the same time, subconsciously burn-off excessive adrenalin. However, this can cause certain problems … Continue reading
Posted in Advanced Communication, General Communication, Neuro Linguistic Programming, The Art & Science of Presenting in Public, Training & Development
Tagged Adrenalin, Anchors, control, fear, focus, hot bodies, influencers, moving, NLP, peripherical, powers, Presentations, spatial, static, training, vision
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The Three Key Structures of Effective Communication.
“A genius is capable of making the complex simple. An idiot is capable of making the simple complex!” Having been involved in communication skills training for many years, I am constantly amazed at the general lack of knowledge about how … Continue reading
Posted in Advanced Communication, General Communication, Leadership, Meetings & Teleconferences, Negotiation, Sales, The Art & Science of Presenting in Public, Training & Development
Tagged Advanced Communication, complex, data, General, known, Meetings, negotiations, Presentations, simple, specific, structure, support documents, unknown
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What Do I do with my Hands while I’m Presenting?
For many thousands of years, human beings have looked at the hands of people approaching them to see if they are holding any kind of weapon or instrument that could possibly cause injury or death. It is instilled in our … Continue reading
Posted in Advanced Communication, General Communication, Leadership, Meetings & Teleconferences, Negotiation, Neuro Linguistic Programming, Sales, The Art & Science of Presenting in Public, Training & Development
Tagged Adrenalin, audiences, congruent, consequences, external, fear, gesures, Hands, honesty, incongruent, internal, nervousness, perception, politicians, presenting, projection, public speaking, stress, sweating, training, waist
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World-wide Presentation Skills Survey.
I would be grateful if you could dedicate 5 minutes of your valuable time to answer this survey. The objective is to find out what makes us stop paying attention during presentations so that appropriate solutions can be found and … Continue reading
Presentations or Training: “Know” your audience first.
Whether we are going to make a presentation to colleagues or potential clients, preparing for a training course, about to enter into a negotiation or start an international meeting, one thing that they all have in common is that there … Continue reading
Posted in Cursos, Meetings & Teleconferences, Negotiation, Sales, The Art & Science of Presenting in Public, Training & Development
Tagged audience, big, email, groups, hot bodies, influences, information, lacks, Meetings, needs, negotiations, personal visits, powers, Presentations, small, sources, telephone, training, wants
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What are “Needs”, “Wants” and “Lacks” and Why are They Important?
It is common in many marketing, sales or training courses and in most businesses to hear people talking about how to meet the Needs and Wants of the customers / clients / learners. However, if we focus only on these … Continue reading
One serious problem with Innovation.
These days there is a tendency in many organizations, both national & international, to talk about “innovation” and how they are implementing it. It appears to be essential that any “quality” company can proudly state in its internal & external … Continue reading
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