Tag Archives: Problems

10 Reasons to Retire the Traditional “Company Presentation”.

One of the most common forms of Business presentations is that of “The Company Presentation”. The purpose is normally to inform the audience about the history and development of the organization from its foundation to the actual date and to … Continue reading

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Beating the “Upward Communication Data Loss” Problem.

– Ensuring The Decision-maker get ALL the information – One of the greatest problems we can have is business is to ensure that we reduce the possibility of “Upward communication data loss”! All too often, it appears that the senior … Continue reading

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5 Easy Ways to Discombobulate a Presenter.

Definition: verb (used with object), discombobulated, discombobulating. [dis-kuh m-bob-yuh-leyt] – To confuse or disconcert; upset; frustrate: feeling disconnected or unbalanced. E.g., The speaker was completely discombobulated by the hecklers. The purpose of this article is to ensure that people responsible … Continue reading

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6 Common Interviewing Problems.

In general, the purpose of an interview is perceived as being to obtain information from one person by another person who asks a series of questions in a logical sequence to reach a specific objective. This definition might equally be … Continue reading

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The Psychology and Use of Bullet Points in Presentations.

(In this article I will only refer to presenters / presentations. However, most of the information also applies to trainers and training courses) Unfortunately, one of the most common types of slide found in presentations and training courses is that … Continue reading

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Dealing with questions during a Presentation.

Roger is a highly experienced product manager in a multinational company in Europe. Last week, he was making a PowerPoint sales presentation to the management committee of a potential client who appeared to be very interested in his product. He … Continue reading

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2000-2012 International Presentation Skills Survey Results.

As communication consultants and trainers, Brownlee & Associates have noted an ever increasing need for presentations skills training in both national and international organizations over the past 14 years. In this study, we wish to provide our audience with points … Continue reading

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Deficient Customer Care and what you can do about it.

Background: It is interesting how negative personal experiences with an organization can make you reconsider different areas of our day-to day work experiences and reactions. The following case has made me focus on what we can do when deficient customer … Continue reading

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“Not again! The same old story!” – 5 steps to take someone from the past to the future

It appear that a common occurrence both in our business and professional lives is that someone keeps bringing up a perceived injury from the distant past and chastises us with it – even if we were not responsible for it. … Continue reading

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Tips on avoiding rip-off trainers

You can’t buy a Rolls Royce for the price of a bicycle. In these days of reduced funding for training & development, it is vital that organizations invest their training budget wisely. With the number of “trainers” increasing every day … Continue reading

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“Agenda” slides don’t work: There is an effective and elegant alternative.

It constantly amazes me that many presenters do not know, or choose not to use, one of the best psychological techniques available to elegantly convince their audience of the value of what they are proposing. Instead, many presenters use a … Continue reading

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Direct vs Rhetorical Questions in Presentations.

One of the fastest ways to lose control of a presentation is by asking the audience direct questions DURING the presentation. However, there IS an elegant and much more effective alternative! In this article a PRESENTATION is defined as a … Continue reading

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Language, psychology and a humanistic perspective on “Change Management”.

This article is about the humanistic side of “Change Management” and will NOT deal with strategic reasons, business models or specific techniques to carry out this activity. One of the most common phrases heard these days in Management Committees in … Continue reading

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The Perils Involved in Giving Video Feedback.

In Brownlee & Associates (B&A), we use videotaping – on DVDs – in almost all of our courses: Presentation skills, Sales, Negotiation, Advanced Communication, etc. We normally do NOT review and comment on the trainees videotapes individually and give detailed … Continue reading

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When group discussions don’t work, there is an alternative.

Situation: George is a high-powered marketing manager in a multinational company who takes great pride in the creativity and cohesion of his international marketing team. During the last international meeting with his multinational team George decided to “be a leader” … Continue reading

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Oh NO! not ANOTHER boring company presentation!

Situation Mick is the Marketing Director of a multinational company who has been invited to make a presentation to a potential client that could become a key account for the company. On the morning of the presentation he checked the … Continue reading

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“An Elephant in the Room” # 2: The Hidden Dangers of Interrupting during Presentations.

In every company there are “Elephants in the Room” and  this article and the following ones that appear in this BLOG will deal with some of the most common ones. In this article a PRESENTATION is defined as a short … Continue reading

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Documenting problems: The Critical Incidence log.

We all know that in business is vital that everything is documented – “If it isn’t written, it isn’t legitimate!” However, when we want to show our bosses or team members that problems exist, the tendency is for us to … Continue reading

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