About Brownlee & Associates S.L.
- About Brownlee & Associates, S.L.
- Choose YOUR Communication & Negotiation Mentor Wisely.
- Collaboration with Dr. Bruce Hilliard
- Course: Storytelling for Medical Specialists –
- Course: Using storytelling in a business context
- Ian Brownlee – Professional Background
- The Art & Science of Presentations in Medical Congresses
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Recent Posts
- New book: Conflictual vs. Collaborative Communication
- Elegant & Persuasive Email Communication…The Truth
- Why Dale Carnegie’s Presentation Structure “Tell them X 3″ is useful for TED & TED-X style presentations.
- Do NOT think about a Pink Elephant!
- Beware of interpreting Non Verbal Communication: You might be wrong!
- The use of percentages when talking to patients: some advice for doctors.
- Should we try to “Cheer up” patients?
- Say “Goodbye” to Bullet points. Say “Hello” to Transmediation (and Effective & Memorable Communication).
- O.K.? You with me? Verbal Validation Markers in Oral Communication.
- International Presentations: Top-Down or Bottom-Up?
- Outside-in Vs Inside-out Communication.
- Dealing with Trolls on LinkedIn
- Instant Rapport Right from the Start.
- Using Psychology & Neuroscience to End a Presentation.
- 10 Reasons to Retire the Traditional “Company Presentation”.
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Category Archives: Sales
Elegant & Persuasive Email Communication…The Truth
Words and magic were in the beginning one and the same,and even today words retain much of their magical power.”Sigmund Freud Many people seem to think that the key to effective communication via Email – in any language – is … Continue reading
Beware of interpreting Non Verbal Communication: You might be wrong!
The objective of this article is to draw attention to a commonly found error in the analysis & interpretation of Non-Verbal Communication so that it can be avoided in the future. This article is not designed to provide the reader … Continue reading
Posted in Advanced Communication, General Communication, Leadership, Meetings & Teleconferences, Negotiation, non verbal communication, Sales, The Art & Science of Presenting in Public, Training & Development
Tagged gaze, gestures, non verbal communication, orientation, posture, proximity
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O.K.? You with me? Verbal Validation Markers in Oral Communication.
Many people, including presenters and trainers, appear to subconsciously use “Verbal validation markers” (a sub-set of discourse markers) when speaking to formal or informal groups in meetings, presentations & similar communicative activities. These Verbal Validation Markers normally occur at the … Continue reading
Posted in Advanced Communication, General Communication, Meetings & Teleconferences, Negotiation, Sales, The Art & Science of Presenting in Public, Training & Development
Tagged Discourse, markers, Meetings, mistakes, Negotiation, presenting, Problems, Speaking, Tags, training, validation
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6 Common Interviewing Problems.
In general, the purpose of an interview is perceived as being to obtain information from one person by another person who asks a series of questions in a logical sequence to reach a specific objective. This definition might equally be … Continue reading
Posted in Advanced Communication, Cursos, General Communication, Leadership, Meetings & Teleconferences, Negotiation, Neuro Linguistic Programming, Sales, Training & Development
Tagged coaches, Human Resources, information, marketing, mentors, objectives., politicians, Problems, psychologists, questions, Rapport, Sales, trainers
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Reflections upon Completion of a Training Project in Manila
I have just had the pleasure of delivering our course, “The Art & Science of Presentations for Marketing & Sales” to 10 batches of C-suite Executives, Senior Managers and their subordinates (in groups of 10-12) in one of the leading … Continue reading
“Not again! The same old story!” – 5 steps to take someone from the past to the future
It appear that a common occurrence both in our business and professional lives is that someone keeps bringing up a perceived injury from the distant past and chastises us with it – even if we were not responsible for it. … Continue reading
The Three Key Structures of Effective Communication.
“A genius is capable of making the complex simple. An idiot is capable of making the simple complex!” Having been involved in communication skills training for many years, I am constantly amazed at the general lack of knowledge about how … Continue reading
Posted in Advanced Communication, General Communication, Leadership, Meetings & Teleconferences, Negotiation, Sales, The Art & Science of Presenting in Public, Training & Development
Tagged Advanced Communication, complex, data, General, known, Meetings, negotiations, Presentations, simple, specific, structure, support documents, unknown
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The Handshake: Not Just a Greeting, more a Power Game!
Since Non verbal communication should always be discussed on the basis of three key elements: Culture, Context and Cluster, this article is written with the following areas in mind: Culture: European, North American, Australasian and other areas that share similar … Continue reading
Posted in Advanced Communication, General Communication, Leadership, Sales
Tagged double glove, glove, Handshakes, Power, spear, subconscious
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What Do I do with my Hands while I’m Presenting?
For many thousands of years, human beings have looked at the hands of people approaching them to see if they are holding any kind of weapon or instrument that could possibly cause injury or death. It is instilled in our … Continue reading
Posted in Advanced Communication, General Communication, Leadership, Meetings & Teleconferences, Negotiation, Neuro Linguistic Programming, Sales, The Art & Science of Presenting in Public, Training & Development
Tagged Adrenalin, audiences, congruent, consequences, external, fear, gesures, Hands, honesty, incongruent, internal, nervousness, perception, politicians, presenting, projection, public speaking, stress, sweating, training, waist
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Presentations or Training: “Know” your audience first.
Whether we are going to make a presentation to colleagues or potential clients, preparing for a training course, about to enter into a negotiation or start an international meeting, one thing that they all have in common is that there … Continue reading
Posted in Cursos, Meetings & Teleconferences, Negotiation, Sales, The Art & Science of Presenting in Public, Training & Development
Tagged audience, big, email, groups, hot bodies, influences, information, lacks, Meetings, needs, negotiations, personal visits, powers, Presentations, small, sources, telephone, training, wants
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What are “Needs”, “Wants” and “Lacks” and Why are They Important?
It is common in many marketing, sales or training courses and in most businesses to hear people talking about how to meet the Needs and Wants of the customers / clients / learners. However, if we focus only on these … Continue reading
The Perils Involved in Giving Video Feedback.
In Brownlee & Associates (B&A), we use videotaping – on DVDs – in almost all of our courses: Presentation skills, Sales, Negotiation, Advanced Communication, etc. We normally do NOT review and comment on the trainees videotapes individually and give detailed … Continue reading
Oh NO! not ANOTHER boring company presentation!
Situation Mick is the Marketing Director of a multinational company who has been invited to make a presentation to a potential client that could become a key account for the company. On the morning of the presentation he checked the … Continue reading
Posted in Advanced Communication, General Communication, Leadership, Sales, The Art & Science of Presenting in Public, Training & Development
Tagged boring, comapny policy, communication, Company presentations, failure, presentations in public, Problems, proposals, Sales, solutions, success, tedious
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Mentoring – A Brief Guide: What is it? What are the Benefits?
Brownlee & Associates are pleased to announce access to our bilingual (English & Spanish) Communication and Management Mentoring Service to new clients. In order to provide more details about Mentoring we have prepared this short guide for you. 1. What … Continue reading
Selling Products or Concepts: You CAN predict how people will buy.
Every organization is involved in selling. They might be selling products, services, concepts or ideas. However there is a tendency to use techniques developed during the last century. Our clients today are very different from those of 10 years ago: … Continue reading
Posted in Sales
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