Tag Archives: training

O.K.? You with me? Verbal Validation Markers in Oral Communication.

Many people, including presenters and trainers, appear to subconsciously use “Verbal validation markers” (a sub-set of discourse markers) when speaking to formal or informal groups in meetings, presentations & similar communicative activities. These Verbal Validation Markers normally occur at the … Continue reading

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The Psychology and Use of Bullet Points in Presentations.

(In this article I will only refer to presenters / presentations. However, most of the information also applies to trainers and training courses) Unfortunately, one of the most common types of slide found in presentations and training courses is that … Continue reading

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Changes in communication over the last 60 years and their significance today. UPDATED March, 2019.

  Update: 6th March, 2019. Since the original post was published on this blog, many things have changed in the area of interpersonal communication. Among these are: The great increase in the use of visual imagery to provide instantly understandable … Continue reading

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What is Spatial Anchoring in Presentations and Training?

Some “Professional Communicators” mistakenly tend to feel that walking around the stage is the best way for them to “get in contact with the audience” and, at the same time, subconsciously burn-off excessive adrenalin.  However, this can cause certain problems … Continue reading

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What Do I do with my Hands while I’m Presenting?

For many thousands of years, human beings have looked at the hands of people approaching them to see if they are holding any kind of weapon or instrument that could possibly cause injury or death. It is instilled in our … Continue reading

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Presentations or Training: “Know” your audience first.

Whether we are going to make a presentation to colleagues or potential clients, preparing for a training course, about to enter into a negotiation or start an international meeting, one thing that they all have in common is that there … Continue reading

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What are “Needs”, “Wants” and “Lacks” and Why are They Important?

It is common in many marketing, sales or training courses and in most businesses to hear people talking about how to meet the Needs and Wants of the customers / clients / learners. However, if we focus only on these … Continue reading

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PART 2: Linguistics, psychology and a humanistic perspective of change management: 6 Common Errors.

In the previous article I outlined the linguistic, psychological and humanistic elements of change management and I now plan to investigate six of the most common errors that occur in “Change Management” that I have encountered in over 30 years … Continue reading

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Tips on avoiding rip-off trainers

You can’t buy a Rolls Royce for the price of a bicycle. In these days of reduced funding for training & development, it is vital that organizations invest their training budget wisely. With the number of “trainers” increasing every day … Continue reading

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Training Via English

Over the last few years, a growing number of American & European companies have started to ensure that their staff world-wide receive professional or management training via the medium of the English language. In an attempt to help fellow International … Continue reading

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