Tag Archives: communication

Beating the “Upward Communication Data Loss” Problem.

– Ensuring The Decision-maker get ALL the information – One of the greatest problems we can have is business is to ensure that we reduce the possibility of “Upward communication data loss”! All too often, it appears that the senior … Continue reading

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5 Easy Ways to Discombobulate a Presenter.

Definition: verb (used with object), discombobulated, discombobulating. [dis-kuh m-bob-yuh-leyt] – To confuse or disconcert; upset; frustrate: feeling disconnected or unbalanced. E.g., The speaker was completely discombobulated by the hecklers. The purpose of this article is to ensure that people responsible … Continue reading

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Criticism vs Feedback : They are NOT the same!

Over the past 25 years, I have frequently noticed that there appears to be a tendency by trainers, coaches and other “Talking Therapy” specialists to confuse the meaning of these two terms and to use them interchangeably. I propose that … Continue reading

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15 Ways to Work the Room Elegantly in a Meeting or Presentation.

One of the most common problems I have observed in many meetings & presentations is that many people do not appear to know – or are not interested in – how to ”work the room” elegantly in order to network … Continue reading

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Changes in communication over the last 60 years and their significance today.

I have spent most of my working life involved in research, teaching, training & being involved in communication-related areas in a range of different countries and have an innate passion for observing what is going on around me. Instead of … Continue reading

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One serious problem with Innovation.

These days there is a tendency in many organizations, both national & international, to talk about “innovation” and how they are implementing it. It appears to be essential that any “quality” company can proudly state in its internal & external … Continue reading

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What make an “Excellent” presenter?

There are many factors that make a presenter “Excellent” and an even greater number of discussions about this topic. Here is a brief & concise new perspective for your consideration based on over 25 years of experience & observation. The … Continue reading

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Direct vs Rhetorical Questions in Presentations.

One of the fastest ways to lose control of a presentation is by asking the audience direct questions DURING the presentation. However, there IS an elegant and much more effective alternative! In this article a PRESENTATION is defined as a … Continue reading

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Oh NO! not ANOTHER boring company presentation!

Situation Mick is the Marketing Director of a multinational company who has been invited to make a presentation to a potential client that could become a key account for the company. On the morning of the presentation he checked the … Continue reading

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How to kill a presentation stone dead in three easy steps.

All the comments in this post are also applicable to training courses. John, The Financial Director in a multinational company, was making a presentation of the last quarter’s results to the Management Committee of his company. He knew he had … Continue reading

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Dealing with angry people : 12 most common mistakes (part 4/4)

This is the final article in this series about dealing with angry people. In this article, the word “client” is used to refer to either an external client of the organization, an internal client / colleague or a friend / … Continue reading

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Training Via English

Over the last few years, a growing number of American & European companies have started to ensure that their staff world-wide receive professional or management training via the medium of the English language. In an attempt to help fellow International … Continue reading

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