About Brownlee & Associates S.L.
- About Brownlee & Associates, S.L.
- Choose YOUR Communication & Negotiation Mentor Wisely.
- Collaboration with Dr. Bruce Hilliard
- Course: Storytelling for Medical Specialists –
- Course: Using storytelling in a business context
- Ian Brownlee – Professional Background
- The Art & Science of Presentations in Medical Congresses
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Recent Posts
- New book: Conflictual vs. Collaborative Communication
- Elegant & Persuasive Email Communication…The Truth
- Why Dale Carnegie’s Presentation Structure “Tell them X 3″ is useful for TED & TED-X style presentations.
- Do NOT think about a Pink Elephant!
- Beware of interpreting Non Verbal Communication: You might be wrong!
- The use of percentages when talking to patients: some advice for doctors.
- Should we try to “Cheer up” patients?
- Say “Goodbye” to Bullet points. Say “Hello” to Transmediation (and Effective & Memorable Communication).
- O.K.? You with me? Verbal Validation Markers in Oral Communication.
- International Presentations: Top-Down or Bottom-Up?
- Outside-in Vs Inside-out Communication.
- Dealing with Trolls on LinkedIn
- Instant Rapport Right from the Start.
- Using Psychology & Neuroscience to End a Presentation.
- 10 Reasons to Retire the Traditional “Company Presentation”.
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Monthly Archives: October 2013
“Not again! The same old story!” – 5 steps to take someone from the past to the future
It appear that a common occurrence both in our business and professional lives is that someone keeps bringing up a perceived injury from the distant past and chastises us with it – even if we were not responsible for it. … Continue reading
12 + 5 Advanced Telephone Techniques.
In this article. the term ‘Client” includes both internal & external clients and we believe that all of our clients deserve to be treated respectfully and professionally. It is important to remember that the telephone is the first and main … Continue reading
Posted in Advanced Communication, General Communication, Meetings & Teleconferences, Training & Development
Tagged accents, always, answering, end weighting, greeting, interruptions, never, Primacy, psychological, recency, respect, subconscious, switchboard, techniques, telephone, tips, voice
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