Tag Archives: Primacy

The Psychology and Use of Bullet Points in Presentations.

(In this article I will only refer to presenters / presentations. However, most of the information also applies to trainers and training courses) Unfortunately, one of the most common types of slide found in presentations and training courses is that … Continue reading

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12 + 5 Advanced Telephone Techniques.

In this article. the term ‘Client” includes both internal & external clients and we believe that all of our clients deserve to be treated respectfully and professionally. It is important to remember that the telephone is the first and main … Continue reading

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Precourse Expectations vs Post-course Feedback.

A common problem for many trainers is how to get valid and useful feedback from the trainees about the different elements of the course: objectives, speed of delivery, good points vs those that need to be improved, usefulness & relevance … Continue reading

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Direct vs Rhetorical Questions in Presentations.

One of the fastest ways to lose control of a presentation is by asking the audience direct questions DURING the presentation. However, there IS an elegant and much more effective alternative! In this article a PRESENTATION is defined as a … Continue reading

Posted in Advanced Communication, General Communication, Neuro Linguistic Programming, The Art & Science of Presenting in Public, Training & Development | Tagged , , , , , , , , , , , , , , , , | 2 Comments

Start the 2nd session of a course or meeting with a Primacy – Recency activity.

One highly useful psychological technique that both trainers and managers should remember & use much more is that of the Primacy – Recency Effect. What is the Primacy – Recency Effect? The term Primacy & Recency Effects are used in … Continue reading

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“An Elephant in the Room” # 2: The Hidden Dangers of Interrupting during Presentations.

In every company there are “Elephants in the Room” and  this article and the following ones that appear in this BLOG will deal with some of the most common ones. In this article a PRESENTATION is defined as a short … Continue reading

Posted in Advanced Communication, General Communication, The Art & Science of Presenting in Public | Tagged , , , , , , , | 3 Comments