About Brownlee & Associates S.L.
- About Brownlee & Associates, S.L.
- Choose YOUR Communication & Negotiation Mentor Wisely.
- Collaboration with Dr. Bruce Hilliard
- Course: Effective Communication For International Virtual Teams
- Course: Storytelling for Medical Specialists –
- Course: Using storytelling in a business context
- Ian Brownlee – Professional Background
- Presentation Modules: Cover your current needs, wants and lacks now!
- The Art & Science of Presentations for Sales & Marketing.
- The Art & Science of Presentations in Medical Congresses
- Instant Rapport Right from the Start.
- Using Psychology & Neuroscience to End a Presentation.
- 10 Reasons to Retire the Traditional “Company Presentation”.
- Beating the “Upward Communication Data Loss” Problem.
- 5 Easy Ways to Discombobulate a Presenter.
- Criticism vs Feedback : They are NOT the same!
- 6 Common Interviewing Problems.
- So You Want to Present Like Steve Jobs?
- Reflections upon Completion of a Training Project in Manila
- Presenting to Small vs Large Audiences.
- Elegantly Managing Customer Complaints.
- Laser pointers are NOT magic wands so…..Pointers, be gone!
- 7 Points to Consider when Firing Someone.
- The Psychology and Use of Bullet Points in Presentations.
- Dealing with questions during a Presentation.
- December 2017
- December 2016
- June 2016
- May 2016
- March 2016
- December 2015
- November 2015
- September 2015
- July 2015
- June 2015
- February 2015
- December 2014
- August 2014
- March 2014
- February 2014
- January 2014
- November 2013
- October 2013
- September 2013
- August 2013
- July 2013
- June 2013
- May 2013
- April 2013
- March 2013
- February 2013
- January 2013
- December 2012
- November 2012
- October 2012
- September 2012
- July 2012
- June 2012
- May 2012
- April 2012
- March 2012
Category Archives: General Communication
– Ensuring The Decision-maker get ALL the information – One of the greatest problems we can have is business is to ensure that we reduce the possibility of “Upward communication data loss”! All too often, it appears that the senior … Continue reading
Definition: verb (used with object), discombobulated, discombobulating. [dis-kuh m-bob-yuh-leyt] – To confuse or disconcert; upset; frustrate: feeling disconnected or unbalanced. E.g., The speaker was completely discombobulated by the hecklers. The purpose of this article is to ensure that people responsible … Continue reading
Over the past 25 years, I have frequently noticed that there appears to be a tendency by trainers, coaches and other “Talking Therapy” specialists to confuse the meaning of these two terms and to use them interchangeably. I propose that … Continue reading
In general, the purpose of an interview is perceived as being to obtain information from one person by another person who asks a series of questions in a logical sequence to reach a specific objective. This definition might equally be … Continue reading
While many people seem to view Steve Jobs as the best presenter ever, I do not necessarily agree with this opinion. He undoubtably had a “spark” that many people try to emulate and few achieve. However, in order to better … Continue reading
Note: all of the comments in this article are also applicable to trainers. As a regular part of our job, we are expected to present to audience of different sizes that might range from a “mini-group” of 1-2 people up … Continue reading
When people are complaining they often develop a different and more aggressive personality. This article will discuss professional ways to handle customer complaints and calm the angry customer. A customer complaint might be described as a gift from the client … Continue reading
As a professional presenter and presentation skills trainer & mentor, it is depressing to see how many presenters do not dedicate sufficient time to the proper preparation of their presentations – even if it might mean the difference between their … Continue reading
While this article is written with the HR professional in mind, the contents are applicable to anyone who is required to fire an employee. Situation: Mike is a member of the Human Resources Department in a multinational company and has … Continue reading
Roger is a highly experienced product manager in a multinational company in Europe. Last week, he was making a PowerPoint sales presentation to the management committee of a potential client who appeared to be very interested in his product. He … Continue reading
As communication consultants and trainers, Brownlee & Associates have noted an ever increasing need for presentations skills training in both national and international organizations over the past 14 years. In this study, we wish to provide our audience with points … Continue reading
One of the most common problems I have observed in many meetings & presentations is that many people do not appear to know – or are not interested in – how to ”work the room” elegantly in order to network … Continue reading
I have spent most of my working life involved in research, teaching, training & being involved in communication-related areas in a range of different countries and have an innate passion for observing what is going on around me. Instead of … Continue reading
It appear that a common occurrence both in our business and professional lives is that someone keeps bringing up a perceived injury from the distant past and chastises us with it – even if we were not responsible for it. … Continue reading
In this article. the term ‘Client” includes both internal & external clients and we believe that all of our clients deserve to be treated respectfully and professionally. It is important to remember that the telephone is the first and main … Continue reading
Some “Professional Communicators” mistakenly tend to feel that walking around the stage is the best way for them to “get in contact with the audience” and, at the same time, subconsciously burn-off excessive adrenalin. However, this can cause certain problems … Continue reading
“A genius is capable of making the complex simple. An idiot is capable of making the simple complex!” Having been involved in communication skills training for many years, I am constantly amazed at the general lack of knowledge about how … Continue reading
Since Non verbal communication should always be discussed on the basis of three key elements: Culture, Context and Cluster, this article is written with the following areas in mind: Culture: European, North American, Australasian and other areas that share similar … Continue reading
This article was written during a working visit to Istanbul, Turkey. in June, 2013. There is a mixture of topics that I hope you find interesting & useful. Tout: Definition (verb) : To describe or advertise boastfully; publicize or promote; … Continue reading
Mike is the new leader of an international virtual team and in his first meeting with team members, he discovered that he had a team member who appeared to resist every suggestion made by other members of the team: this … Continue reading
For many thousands of years, human beings have looked at the hands of people approaching them to see if they are holding any kind of weapon or instrument that could possibly cause injury or death. It is instilled in our … Continue reading
One of the most important skills required of anyone who wants to be an excellent communicator is that of being able to listen effectively. However, there are many people who seem to lack this powerful and vital resource which results … Continue reading
(18 Indicators of a bad Boss) This article was initiated by comments made in a series of meetings and interviews conducted with different groups of highly qualified professionals in various types of organizations including hospitals, health care organizations (Pharmaceuticals & … Continue reading