Tag Archives: telephone

12 + 5 Advanced Telephone Techniques.

In this article. the term ‘Client” includes both internal & external clients and we believe that all of our clients deserve to be treated respectfully and professionally. It is important to remember that the telephone is the first and main … Continue reading

Posted in Advanced Communication, General Communication, Meetings & Teleconferences, Training & Development | Tagged , , , , , , , , , , , , , , , , | Leave a comment

Presentations or Training: “Know” your audience first.

Whether we are going to make a presentation to colleagues or potential clients, preparing for a training course, about to enter into a negotiation or start an international meeting, one thing that they all have in common is that there … Continue reading

Posted in Cursos, Meetings & Teleconferences, Negotiation, Sales, The Art & Science of Presenting in Public, Training & Development | Tagged , , , , , , , , , , , , , , , , , , | 1 Comment