Tag Archives: interruptions

12 + 5 Advanced Telephone Techniques.

In this article. the term ‘Client” includes both internal & external clients and we believe that all of our clients deserve to be treated respectfully and professionally. It is important to remember that the telephone is the first and main … Continue reading

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“An elephant in the Room” # 3 : Avoiding Unacceptable Behaviour in Presentations.

The techniques discussed in this article can also be applied to presentations & meetings; both internal & external. Situation: David, A Senior Product Manager in a Multinational Pharmaceutical company, was giving a presentation to members of the Marketing Department and … Continue reading

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“An Elephant in the Room” # 2: The Hidden Dangers of Interrupting during Presentations.

In every company there are “Elephants in the Room” and  this article and the following ones that appear in this BLOG will deal with some of the most common ones. In this article a PRESENTATION is defined as a short … Continue reading

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