About Brownlee & Associates S.L.
- About Brownlee & Associates, S.L.
- Choose YOUR Communication & Negotiation Mentor Wisely.
- Collaboration with Dr. Bruce Hilliard
- Course: Storytelling for Medical Specialists –
- Course: Using storytelling in a business context
- Ian Brownlee – Professional Background
- The Art & Science of Presentations in Medical Congresses
- Do NOT think about a Pink Elephant!
- Beware of interpreting Non Verbal Communication: You might be wrong!
- The use of percentages when talking to patients: some advice for doctors.
- Should we try to “Cheer up” patients?
- Say “Goodbye” to Bullet points. Say “Hello” to Transmediation (and Effective & Memorable Communication).
- O.K.? You with me? Verbal Validation Markers in Oral Communication.
- International Presentations: Top-Down or Bottom-Up?
- Outside-in Vs Inside-out Communication.
- Dealing with Trolls on LinkedIn
- Instant Rapport Right from the Start.
- Using Psychology & Neuroscience to End a Presentation.
- 10 Reasons to Retire the Traditional “Company Presentation”.
- Beating the “Upward Communication Data Loss” Problem.
- 5 Easy Ways to Discombobulate a Presenter.
- Criticism vs Feedback : They are NOT the same!
- December 2019
- March 2019
- December 2018
- August 2018
- February 2018
- January 2018
- December 2017
- December 2016
- June 2016
- May 2016
- March 2016
- December 2015
- November 2015
- September 2015
- July 2015
- June 2015
- February 2015
- December 2014
- August 2014
- March 2014
- February 2014
- January 2014
- November 2013
- October 2013
- September 2013
- August 2013
- July 2013
- June 2013
- May 2013
- April 2013
- March 2013
- February 2013
- January 2013
- December 2012
- November 2012
- October 2012
- September 2012
- July 2012
- June 2012
- May 2012
- April 2012
- March 2012
Tag Archives: Anger
As we all know, in any work environment, things can, and do, go wrong to a greater or lesser degree. There are many ways to respond to these unexpected and often serious events. When it is a workmate who has … Continue reading
I am pleased to announce that I have had my very first vitriolic and infantile post on linkedIn from a supposed professional in the area of negotiation. This person does not know me and, as far as I know, has … Continue reading
While this article is written with the HR professional in mind, the contents are applicable to anyone who is required to fire an employee. Situation: Mike is a member of the Human Resources Department in a multinational company and has … Continue reading
This is the final article in this series about dealing with angry people. In this article, the word “client” is used to refer to either an external client of the organization, an internal client / colleague or a friend / … Continue reading