Tag Archives: Anger

7 Points to Consider when Firing Someone.

While this article is written with the HR professional in mind, the contents are applicable to anyone who is required to fire an employee. Situation: Mike is a member of the Human Resources Department in a multinational company and has … Continue reading

Posted in Advanced Communication, General Communication, Leadership | Tagged , , , , , , , , , , , , | 1 Comment

Dealing with angry people : 12 most common mistakes (part 4/4)

This is the final article in this series about dealing with angry people. In this article, the word “client” is used to refer to either an external client of the organization, an internal client / colleague or a friend / … Continue reading

Posted in Advanced Communication, General Communication, Leadership, Meetings & Teleconferences, Training & Development | Tagged , , , , , , | Leave a comment